This range is provided by Principle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Principle

Technical Recruiter at Principle | Specialised in Contract & Permanent Hiring | Talent Sourcing Specialist | MSP & Global Talent Solutions

Customer Success Manager - Join a Leading Global SaaS Technology Company

Are you ready to take your career to the next level with one of the world's fastest-growing Tech/Media companies? We're looking for a passionate Customer Success Manager to join the team in London and help corporate clients achieve exceptional results.

Whats on Offer:

• Competitive Salary: £60-£64K per year
• Flexible Work: Hybrid setup—50% in our state-of-the-art central London office.
• Contract: 12-month initial contract with a strong chance of extension.
• Collaborative Environment: Work with a global team and high-end digital clients.

Your Role:

• Be the go-to contact for customers, guiding them throughout their journey.
• Develop measurable success plans to maximize ROI, helping to ensure satisfaction for their annual renewals.
• Build and maintain strong relationships with senior-level executives, including C-Level, at some of the UK’s largest companies.
• Monitor account performance, tackle challenges head-on, and ensure timely resolution.

What You Bring:

• 5+ years of experience in post-sales account management in Digital Marketing, SaaS, Software, or a similar field.
• Proven ability to manage large, global, and strategic accounts.
• Experience working with high-spend clients.
• A consultative approach to sales and renewals.

Interested?

Apply today with your CV or LinkedIn profile. All applications will be handled with strict confidentiality. Don't miss this opportunity to make a significant impact!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service, Sales, and Marketing

• Industries

  Internet Marketplace Platforms, Software Development, and Technology, Information and Media

Referrals increase your chances of interviewing at Principle by 2x

Get notified about new Customer Success Manager jobs in London Area, United Kingdom.

London, England, United Kingdom 3 days ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 7 months ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 months ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

City Of London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

TikTok LIVE - Global Customer Service Operations Manager

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Customer Success Manager, Enterprise - EMEA - [IC2]

London, England, United Kingdom 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.