Customer Success Executive

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Job Description

BettingJobs are working with an AI-powered B2B marketing company based in London. They are looking for a Junior Account Manager to join their team.


Responsibilities:

  • Support day-to-day client account operations, including email communication, issue tracking, and follow-ups
  • Analyse the company’s performance reports and assist in interpreting trends and insights
  • Create clear, concise presentations for internal and external stakeholders
  • Assist in writing client-facing materials, including blog posts and updates
  • Collaborate with the Product and Commercial teams to support client-related initiatives and new feature rollouts
  • Join client calls and meetings with support from senior staff, gradually taking on more client-facing responsibilities
  • Support onboarding processes for new clients, helping to ensure a smooth setup and handover


Requirements:

  • Strong interpersonal and communication skills
  • Comfort working with numbers, charts, and data (no advanced math / stats required)
  • High level of organisation and attention to detail
  • Ability to learn and work with technical products and new tools quickly
  • A proactive attitude and willingness to take initiative

Apply
Location:
City Of London
Job Type:
FullTime
Category:
Business

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