Hours: Monday-Friday, 8am-5pm (early finish Fridays on a rota)

My client is looking for a Customer Services & Estimating Co‑ordinator to join their professional and friendly team. This is a varied, fast‑paced role where delivering excellent customer service and keeping things running smoothly are key.

The Role

You'll be a main point of contact for customers, ensuring a first‑class experience from enquiry through to completion. Responsibilities include:

Providing friendly, professional customer service by phone and email Preparing, updating and issuing estimates and quotations Processing repairs, overhauls and parts orders Managing RFQs and following up with customers Planning jobs into the workshop and tracking progress Keeping customers informed on timelines and updates Supporting the wider Customer Services team Using internal systems, spreadsheets and pricing tools accurately Attention to detail is essential, particularly when working with technical information.

About You

Minimum 3 years' customer service and administration experience Confident telephone manner with strong communication skills Highly organised, accurate and able to prioritise changing workloads Comfortable using Microsoft Word, Excel, Outlook and Teams Professional, reliable and calm under pressure Able to work independently and as part of a team

Why Apply?

This is a great opportunity to join a supportive team where your contribution genuinely matters. You'll enjoy variety, responsibility and a competitive salary package.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application