Are you a natural leader who thrives on inspiring others and driving success? Do you bring unstoppable energy, ambition, and a passion for achieving results? If that sounds like you, we've got an opportunity you won't want to miss!

JOB TITLE: Customer Service Team Leader

LOCATION: Bridgwater, Somerset

SALARY: Circa £32,000 dependant on experience

HOURS: Monday - Friday, 8:30am till 5:00pm

BENEFITS:

22 days annual leave plus Bank Holidays Free parking Cycle to Work scheme Company Pension (4% employer / 5% employee) Supportive and collaborative team Forward-thinking and rapidly growing businessWe are seeking a well-organised and driven Team Leader who thrives on being a supportive, patient and successful leader to join a highly established and growing business in Bridgwater. As well as working alongside a busy Customer Service and Scheduling team, you will inspire the team of 4 to deliver exceptional results whilst maintaining a high level of customer service. You will lead by example, drive performance and support your team in achieving targets and building strong relationships with the technicians and customers.

Main Responsibilities:

Empower Sales with quick, accurate info-literature, specs, certifications. Drive efficiency and proactive workflows across Customer Service & Scheduling. Partner with Operations to hit KPIs and SLAs while streamlining processes. Own shared inboxes-organised responsive, an...