Customer Service Retention Specialist (Sales)

13 Days Old

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.
The Company Were working with a business thats a leading Automotive business in Stockport. If youre looking to be part of aforward-thinkingandsupportiveclient that values its people, then this is a great temp to perm opportunity,
The Role: Were looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you!
Key Responsibilities
Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals with existing customers Live Chat Management: Proactively engage with customers via live chat, Responding to sales enquiries with speed accuracy and professionalism. Conduct Follow up calls and communications to ensure customer satisfaction po...
Location:
Stockport
Salary:
£12.24 per hour
Job Type:
FullTime
Category:
Customer Service & Support

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