Customer Service Representative Brighton (Portslade) 37.5 hours per week £26,000 per annum

The Opportunity On behalf of my client, I am recruiting for a Customer Service Representative to join a well-established, globally operating organisation within the engineering and manufacturing sector. This is an excellent opportunity to join a dynamic and supportive team, working within a fast-paced commercial environment.

The Role Reporting to the UK Sales Manager, you will play a key role in delivering a high level of customer service while supporting internal sales and operational functions. This is a varied position requiring strong organisational skills and attention to detail.

Key Responsibilities

Communicating with customers via email and telephone, providing updates on commercial matters Creating new customer accounts and maintaining accurate records for existing clients Processing customer orders using ERP systems and responding to order progress enquiries Managing invoicing and order acknowledgement processes Handling quotations and supporting contract review activities Providing support to external Sales Engineers Processing customer claims, returns, and credits Updating and maintaining CRM systems Liaising with European sales teams to gather information and support customer requestsAbout You

Previous experience in a customer service or similar administrative role Educated to GCSE level (Grade 4/C o...