Customer Service Representative
4 Days Old
Job Description
About the role
This is a high-performance, commercial graduate role within a fast-growing global insights business. You’ll sit at the centre of client delivery, connecting senior decision-makers with industry experts to support critical business and investment decisions.
It’s a fast-paced, target-driven environment where you’ll develop core skills in sales, client management, and commercial thinking from day one.
This role is ideal for ambitious graduates looking to accelerate their career in a client-facing, revenue-generating position, with clear progression into senior and leadership roles.
What you’ll be doing
- Managing client projects end-to-end, understanding requirements and delivering high-quality outcomes
- Identifying and engaging industry experts across global markets
- Conducting high-volume outreach (primarily phone-based), building rapport and securing expert participation
- Working across multiple live projects, often under tight deadlines
- Developing strong commercial awareness across industries, markets, and business models
- Supporting revenue growth through cross-selling additional services
What you’ll gain
- Fast-track commercial development in sales, negotiation and client management
- Exposure to senior stakeholders across investment, consulting and corporate sectors
- Clear progression pathway with promotion opportunities typically within 18–24 months
- High earning potential with uncapped bonus structure
- Structured training and ongoing development support
Key criteria
- Fluent in French (C1 level or above, written and spoken)
- Confident communicator, comfortable speaking with senior professionals via phone and video
- Highly motivated and target-driven, with a strong desire to succeed in a commercial environment
- Resilient, with the ability to handle rejection and maintain performance under pressure
- Curious and intellectually engaged, with a genuine interest in business and markets
- Able to think on your feet and build rapport quickly
- Demonstrated evidence of drive and commitment (e.g. internships, work experience, extracurricular achievements, leadership roles)
Salary and benefits
- £40,000 base salary + uncapped bonus (OTE £51,000 – £68,000 in year one)
- 25+ days annual leave plus additional flex days
- Pension and healthcare package
- Structured personal development allowance
- Hybrid flexibility, including the option to work remotely for a period each year
- Regular social events and a high-performance, collaborative culture
Why apply
This is a standout opportunity for graduates who want to build a career in a commercial, client-facing environment where performance is recognised and progression is fast.
You’ll gain real responsibility from day one, develop in-demand business skills, and work alongside ambitious peers in a dynamic, high-growth setting.
- Location:
- London
- Job Type:
- FullTime
- Category:
- Business
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