Customer Service Representative Location: Newcastle (Cobalt Business Park) Rate: £17 per hour (Inside IR35 via umbrella) Contract Length: 36 months, with the opportunity to transition into a permanent role We are currently recruiting Customer Service Representatives to join a growing team supporting the personal lending division of a major UK high street bank . This is an excellent opportunity to join a well-established organisation where customer experience is at the heart of everything we do. You will be supporting customers who contact us with enquiries and requests relating to their loan accounts, ensuring every interaction is handled professionally, accurately, and with care. Working Hours Shifts between 8am and 10pm , Monday to Sunday

Operates on a 68 week shift rotation , providing plenty of notice to help you plan

Includes some evening and weekend shifts, fairly shared across the team

The Role

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