Are you a skilled Customer Service Manager with a passion for leading high-performing teams and delivering exceptional client experiences? We’re looking for an experienced and motivated professional to join our growing secure logistics business.

The Role:

The purpose of this role is to lead the Shipping and Customer Service Teams to deliver exceptional service across all operations. Responsible for ensuring timely, efficient, and professional service to customers, this role will drive operational excellence and maintain high levels of customer satisfaction, supporting the delivery of a best-in-class end to end service

Benefits:

We offer various Company benefits including:

• up to 33 days’ holiday (incl. BH)
• a discretionary Company bonus
• pension scheme
• Tusker salary sacrifice car scheme
• critical illness cover
• life assurance cover
• employee assistance programme

About You:

• Excellent leadership, communication, and stakeholder engagement skills
• A proactive, problem-solving mindset with a customer-first approach
• Experience in a customer service role
• People management experience
• Strong understanding of shipping or logistics

For a full job description, please email bhavna.joshi@brinks.com

Successful candidates will be subject to a 5-year background reference check and will be required to undergo a Criminal record check (CRB) and credit reference check. Please note all candidates must provide right to work documents to be considered for the role.