Customer Service Executive

New Yesterday

Job Description We are supporting a growing homeware retailer in Leeds who are looking to appoint immediately available Customer Service Executives to join their team. This role would suit someone with experience in a fast-paced customer service environment, looking to move away from face-to-face retail or hospitality and into an office-based role.

The Role
Handle a high volume of customer queries via outbound calls and email.
Provide clear, professional and personalised support to customers.
Assist with product queries, including order updates and product information.
Keep customers updated throughout their enquiry.
Support with Trustpilot responses.
Requirements
Immediately available to start.
Confident, clear and professional phone manner.
Positive, reliable and customer-focused approach.
Experience in a fast-moving customer service environment.
Previous phone and email customer service experience is preferred.
Why Apply
10-minute walk from Leeds Train Station.
Structured development and progression within the Customer Service function.
Opportunity to provide feedback and contribute to product improvements.
Supportive team environment with regular team activities.
Full training and onboarding provided.
Hybrid working available after initial training...
Apply
Location:
Leeds
Job Type:
FullTime
Category:
Management & Consultancy

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