Customer Service Executive

New Yesterday

Join Our Client as an Account Executive

Are you passionate about delivering exceptional customer service and ready to transform how small businesses, freelancers, sole traders, charities, and community groups experience insurance? Adecco is proud to be recruiting on behalf of our client for a dedicated Account Executive to join their dynamic team based in .

Our client's mission is simple: to make insurance easy-whether customers prefer to quote and buy online or speak directly with a friendly expert.

About the Role

As an Account Executive, you'll be a key member of the broking team, acting as the first point of contact for customers. You'll provide expert advice, tailored insurance solutions, and outstanding service, helping to grow and maintain a loyal client base.

Key Responsibilities

Engage with new and existing clients to understand their unique insurance needs
Provide bespoke insurance solutions using internal quoting systems
Convert quotes into sales while prioritising customer satisfaction
Handle queries, mid-term adjustments, and renewals with care and accuracy
Collaborate with colleagues to share knowledge and support team success

What We're Looking For

A proactive and positive team player
Adaptable and comfortable in a fast-paced environment
Eager to learn and develop in the insurance industry
Customer-focused with strong communication skills
Tech-savvy and confident using digital tools
Honest, empathetic, and committed to doing the right thing for the customer

What's on Offer

Salary: 23,500 - 30,000 per annum
Hours: Full-time, 37.5 hours per week (Monday to Friday) with a hybrid policy after initial probation period
Location: Near Martlesham, Ipswich
Culture: Supportive, collaborative, and welcoming team environment

About You

You bring energy, empathy, and a genuine desire to help people. You're a strong communicator, a quick learner, and someone who thrives in a team that values innovation, creativity, and mutual support.

Ready to Apply?
Submit your CV and we will be in touch!

Let's make insurance easier-together.

Adecco is a disability-confident employer. We are committed to inclusive recruitment and encourage candidates of all backgrounds and abilities to apply. If you require any reasonable adjustments during the recruitment process, please let us know-we're here to support you every step of the way.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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Location:: Ipswich, England, United Kingdom
Salary:: £60,000 - £80,000
Job Type:: FullTime
Category:: Management & Operations

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