Customer Service Executive

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We are recruiting for a highly successful medical supplies company based in Loudwater, High Wycombe. The successful candidate will be delivering excellent customer service to all their patients, existing and new.
We are looking for candidates with a customer service or sales background who enjoy communicating with patients/customers and possess a can do attitude.
Benefits include 25 days per annum rising to 27 days after 5 years' service, pension, medical cash back plan, life assurance, free parking, cycle to work scheme and subsidised staff canteen and much more.
Working hours are 10am - 6pm with 1 day working from home after training period.
Duties include
Proactively contacting patients, both new and existing
Dealing with enquiries
Managing your own database of patients
Checking if patients need to place orders and advising them on products
General administration
Skills/Experience
Proven telephone based Customer Service background
Empathy towards patients with complex medical conditions
Proven experience of managing high call volumes
Possess influential and persuasive skill set
Excellent telephone manner
Excellent communication, oral and written, skills
Able to work under pressure
Able to multitask
Please note that we will only contact those candidates that we assess as suitable for t...
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Location:
Bourne End
Salary:
£26,000
Job Type:
FullTime
Category:
Management & Consultancy

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