Job Title: Customer Service Executive

Location: Edenbridge Contract Type: Permanent

Hours: Monday - Friday - 9-5.30pm. Office based. 1 day Hybrid/Remote working once training is completed.

Are you a customer service superstar ready to take your career to the next level? Our client, a leading organisation in the manufacturing and production industry, is on the lookout for a passionate and proactive Customer Service Executive to join their dynamic team in Edenbridge!

Why Join Us?

Supportive Team: Working within a supportive nurturing team in a great upbeat environment. Career Development: Dive into a fast-paced industry with opportunities for growth and advancement. Comprehensive Benefits: Enjoy a competitive salary, free parking, a pension scheme, annual bonuses, and private healthcare.Key Responsibilities: As the main internal contact for our customers, you will:

Ensure all requirements are met and orders are processed efficiently. Coordinate with planning and production teams to agree on production and delivery timelines, communicating critical path dates and any changes to customers. Manage new projects and repeat orders from initiation through to completion. Provide essential administrative support to External Sales and Account Managers. Collaborate with the QA team to investigate and resolve quality issues, keeping customers informed throughout the process.What We're Looking For: To thrive in this role, you should...