Customer Service Coordinator

New Yesterday

Customer Service Coordinator (Fixed Term – Maternity Cover)
Location: Ipswich IP3
Hours: Monday to Friday, 8:00am – 4:30pm
Pay Rate: £13.21 per hour

We are currently recruiting for a Customer Service Coordinator to join a busy and supportive team on a fixed-term maternity cover contract. Suppliers of NHS wheelchair services, so attention to detail and excellent customer care are essential.

The Role

You’ll play a key role in ensuring smooth day-to-day operations, supporting customers and internal teams with order processing and enquiries.

Key Responsibilities

* Managing and processing customer orders accurately and efficiently

* Handling inbound calls and providing excellent customer service

* Liaising with NHS contacts, patients, and internal departments

* Updating records and maintaining accurate data on internal systems

* Supporting general administrative tasks as required

What We’re Looking For

* Strong experience in order processing and administrative support

* Confident using Microsoft Excel and Word

* Excellent telephone manner and communication skills

* High level of attention to detail and organisation

* Ability to work in a fast-paced environment and prioritise workload

What You’ll Get

* Monday to Friday schedule – no weekends

* Opportunity to work within a meaningful sector supporting NHS services

* Friendly and supportive working environment

If you’re an organised and customer-focused individual who thrives in a busy environment, we’d love to hear from you.

Apply today to be considered
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Location:
Ipswich
Salary:
£13.21 /hour
Job Type:
FullTime
Category:
Administration

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