Customer Service Coordinator

New Yesterday

Berry Recruitment is out looking for Customer Service Coordinator on a temp to perm basis.
Temp to Perm
Contract - Initially 9 -12 Months with possibility to stay permanent afterwards.
Pay £12.80 up to 13.40 an hour - depending on experience (weekly pay)
Monday to Friday - 8am till 4pm
Start Date - ASAP
Duties: Customer Service
Prioritise and process customer orders, requests or queries submitted by telephone or email Contact all live sites daily ensuring full-service delivery and operational excellence have been achieved. Investigate and resolve customer complaints quickly and efficiently Maintain thorough and accurate customer service records using Blue Box internal systems Communicate to your manager and a director any concerns you may have with any customer or supplier
Duties: Operations
Follow and adhere to the 5-stage process for all client and supplier accounts Procurement Duty of care Project Live Reporting Completion Obtain tonnages from all services delivered the previous day, ensuring any discrepancies between rate card and actual are updated in the system, to enable accurate invoicing Ensure all supplier invoices are checked and signed off in line with internal process, ensuring the details are accurate and in line with what's been agreed Identify profit opportunities within existing and new clients using the Procurement Process Update internal communication boards with any new site ...
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Location:
Sywell
Salary:
£12.8 - £13.4 /hour benefits included
Job Type:
FullTime
Category:
Customer Service & Support

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