Customer Service Coordinator

30 Days Old

Customer Service Coordinator
Eccles
Monday to Friday - Flexible Time
£30,000
My client, who is a leading global producer of specialty chemicals, polymer additives and precursors, is looking for an experienced Customer Service Coordinator to join their team.
The Role:
To provide support to Customers, External Sales Teams, OMMs, Commercial team, Operations team as and when required.
Responsibilities:
Co-ordinate administration activities relating to the smooth running of the Customer Service base. Proactively dealing with customers with regards to all aspects of customer service including order progression, customer intimacy and looking for innovative ways to provide our customers with the most cost-effective solution. Such activities will include, but are not restricted to: On behalf of the AM's, liaise with different departments within the Eccles site; Accounts, Technical, Logistics along with any others as required, cementing relationships and seeking to anticipate problem areas. Progress the concept of customer intimacy with selected accounts.
Customer Service staff will cover for colleagues in their absence, understanding other colleagues' accounts, and should be prepared to maintain office cover as required.
In co-operation with the AM, understand the benefits/disadvantages of utilising methods of logistics. In conjunction with the A...
Apply
Location:
Manchester
Salary:
£30,000
Job Type:
FullTime
Category:
Customer Service & Support

We found some similar jobs based on your search