We are seeking an organised, customer‑focused Customer Services & Sales Administrator to join a fast‑paced engineering and manufacturing business in Redditch. This role is ideal for someone who enjoys variety, problem‑solving and building strong customer relationships.

Key Responsibilities:

* Act as the main contact for customer enquiries, providing updates on orders, deliveries, stock and quotations. * Prepare accurate quotes, follow up on pricing and support the full sales process. * Maintain customer data and documentation within internal systems. * Liaise closely with internal teams, including external sales and technical departments. * Assist with sales meetings, generate visit information and support customer visits and tours.

What We're Looking For:

* Strong communication and organisational skills with excellent attention to detail.

Experience in manufacturing is desirable. The abilty to read technical drawings is also a must for this role.

Why Apply?

* A varied role with genuine responsibility and customer ownership. * Opportunity to support a global, innovative business operating across multiple industries. * A supportive team environment with long‑term career potential.

Working Hours:

8.00-4.30 Monday to Friday and 2pm finish on a Friday!

If you like the sound of this amazing opportunity and would love to know more, please contact Gemma at Adecco today!

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