Our client is a specialist tour operator located in Leeds and they are seeking a Customer Service and Operations Executive to join their team. The role is Monday to Friday and office-based with a salary of up to £32,000 dependent on experience.

Customer Service and Operations Executive duties:

Responding to customer enquiries via phone, email, and post

Managing and updating the booking system

Processing and managing supplier payments

Promoting holidays where appropriate

SupporT month-end reporting

Providing general administrative and office support

Customer Service and Operations Executive skills required:

Excellent written and verbal communication skills

Strong organisational skills with high attention to detail

Proficient in Microsoft Office and Excel

Able to promote and sell holidays

Ability to multi-task and work well under pressure

Travel industry experience preferred but not essential

Additional information:

Salary up to £32,000

28 days annual leave + bank holidays

Pension scheme

Exclusive holiday discounts for you, friends and family