Customer Service Advisor

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Customer Service Advisor - Build Your Career With a Company That Invests in You

Looking for a role where you can grow, develop and genuinely make an impact? This is your chance to join a forward‑thinking organisation that puts people first - and backs that up with real training, real progression and a workplace you'll actually enjoy being part of.

If you're confident, quick‑thinking and love helping others, you'll feel right at home here.

What You'll Be Doing

You'll be the trusted voice customers turn to - solving problems, answering questions and making every interaction feel effortless. You'll bring calm, clarity and positivity to every call, and you'll be supported with training that helps you become even better at what you do.

⭐ What Makes You a Great Fit

You're a natural communicator who enjoys connecting with people

You bring empathy, patience and a reassuring tone

You stay cool under pressure and adapt quickly

You love problem‑solving and finding the best outcome

You take pride in delivering service that genuinely makes someone's day

What's In It for You

This company doesn't just offer a job - it offers a future.

£24,900 starting salary, rising to £25,750 after training

Monday-Friday, 9am-5pm - your evenings and weekends are yours

10% annual bonus potential

Excellent pension plan

31 days holiday + 6 bank holidays

Subsidised restaurant & free on‑site gym

Exclusive employee discounts

Ongoing training and development programmes

Clear progression pathways

Whether you want to become a specialist, a team leader or grow into another part of the business, you'll have the support and structure to get there.

Why You'll Love Working Here

You'll join a supportive, inclusive team where your ideas matter and your growth is taken seriously. This is a place that invests in people - with coaching, development and opportunities to move your career forward. Every day brings something new, and you'll never feel like just a number.

Start Date

11 May 2026 - and they're excited to welcome new talent on board.

If you're passionate about customer service and want a role where you can shine and grow, hit Apply and send us your CV.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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Location:
Edinburgh
Salary:
£24,900 - £25,750 /annum £31 days holiday + £6 bank holidays
Job Type:
FullTime
Category:
Customer Services

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