Customer Service Advisor

New Yesterday

Customer Sales Advisor
Permanent Opportunity
Location: Greenwich Area, London (site-based)
Salary: £27,053 plus performance bonus
Sector: Retail
Interview to take place immediately with a view to a start thereafter

Are you passionate Customer Service, helping people and achieving results?

Join a busy storage solution provider in the Greenwich area and be at the heart of delivering excellent customer service while driving sales. This is a varied, people-focused role, working on a rota basis of 5 days out of 7, supporting both businesses and public customers.

What the Role Involves: With full training and support from day one, you’ll play a key part in helping customers during important moments in their lives. This role combines customer service, sales, and day-to-day store operations.

What You’ll Do:

✅ Deliver friendly, professional service in person, by phone, and via email
✅ Understand customer needs and recommend suitable storage solutions
✅ Maximise every sales opportunity and contribute to store targets
✅ Manage customer accounts and complete administrative tasks accurately
✅ Maintain a safe, clean, and well-organised store environment
✅ Support daily store operations, including cleaning, restocking, and presentation standards
✅ Follow health, safety, and security procedures at all times
✅ Take on lone working and key holder responsibilities when required

Who You Are:
Previous experience in a retail or customer-facing environment
Strong customer service skills with the ability to build rapport and trust
Confident communicator with excellent verbal and written skills
Sales-focused with a proactive approach to achieving targets
Numerate and comfortable handling payments and pricing
IT literate, with experience using systems to manage customer accounts and enquiries
Well-organised, detail-oriented, and able to manage multiple tasks
Able to work independently as well as part of a team
Flexible, reliable, and adaptable to a rota-based working pattern
Comfortable with light physical duties and maintaining site standards
Understanding of health, safety, and security proceduresKeen to learn, grow, and deliver outstanding customer experiences?

Submit your CV for immediate review. interview to take place as soon as possible with a view to a start thereafter
Apply
Location:
London
Salary:
£27,053 /annum Plus performance bonus
Job Type:
FullTime
Category:
Retail/Purchasing

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