Customer Service Advisor

New Yesterday

Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) 

Full time: Permanent 
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

Start date: May 2026 onwards 

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Home Tech role with EE. 

 

Why not use your skills to make a difference and join our Home Tech Team in Newcastle? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. 

 

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. 

What's in it for you? 

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career.

 

What are you waiting for?

Apply
Location:
Birmingham
Job Type:
FullTime

We found some similar jobs based on your search