Customer Service Advisor, Chorley

Customer Service Advisor

4 Days Old

Are you a positive, proactive and compassionate Customer Service Advisor looking for a new challenge?

Do you want to join a fun and supportive team with 31 days holiday and plenty of opportunities for progression?

We’ve got an exciting opportunity with a credit hire company that are growing their team!

If you’re great at building relationships over the phone, and looking for a fast-paced position to jump into then this could be the role for you!

As a Customer Service Advisor, your roles and responsibilities will include…

* Ensuring customers are provided with suitable replacement vehicles

* Gathering information and evidence to assist with claims

* Handling calls and enquiries from customers, and keeping them updated

* Making sure the correct providers are chosen, based on vehicle type and cost

* Keeping the CRM and portal systems up to date and accurate

We’re looking for a Customer Service Advisor with he following skills and experience…

* Previous experience as a Customer Service Advisor in a fast-paced environment or similar

* Insurance experience is desirable

* Enthusiastic, proactive and self-motivated, with great communication skills

* A strong decision maker and problem solver

* IT literate, with experience with MS Office

* Personable, positive, empathetic and compassionate

In return, the successful Customer Service Advisor will receive a ...

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