Job Title: Customer Service Advisor Pay Rate: £13.10 per hour Contract: 3-month temporary contract Location: Shelton Start Date: 2nd February Hours: Full-time, Monday to Friday, 9:00am–5:00pm Join a Thriving Customer Service Team We're looking for friendly, motivated, and customer-focused individuals to join our client's growing team as Customer Service Advisors . This is a fantastic opportunity for someone who enjoys helping people, solving problems, and delivering outstanding service. As a key point of contact, you'll support customers via phone and email, ensuring every interaction is handled professionally and efficiently. If you take pride in providing a great customer experience, we'd love to hear from you. Key Responsibilities Handling inbound customer calls and emails in a timely and professional manner Owning customer cases from start to finish, ensuring successful resolution Working collaboratively with internal teams and external partners to achieve the best outcomes Managing a varied workload in a fast-paced environment while maintaining high service standards Using initiative and sound judgement to enhance the customer journey Identifying opportunities for improvement and sharing feedb...