We’re Hiring: Customer Service Advisor – Near Harlow (Office-Based) £28,000 + Great Culture | D2C Do you love helping customers and making every interaction count? Whether it’s solving a delivery issue or recommending the perfect product, you bring clarity, care, and confidence to every conversation. We’re looking for an experienced Customer Service Advisor with a direct-to-consumer (D2C) and e-commerce background to join our friendly, fast-paced team in Harlow. What you’ll do: ✅ Respond to customers via phone, email & live chat ✅ Handle orders, returns & delivery queries with ease ✅ Make thoughtful product recommendations ✅ Keep CRM & fulfilment systems accurate (Zendesk experience a plus!) ✅ Collaborate with fulfilment & warehouse teams to ensure smooth delivery What you’ll bring: Experience in D2C / e-commerce customer service Warm, proactive communication style Strong organisation skills & attention to detail Bonus: a passion for sport or knowledge of Amazon/web sales What’s on offer: ✨ £28,000 salary + Annual Bonus ✨ 25 days holiday &...