Customer Service Advisor

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Customer Support Officer We're looking for a Contract Support Advisor to join our MOJ and Home Office Contract Administration team.
Location: Office based in Ramsgate Hours: 40 hours per week, Monday to Friday We are unable to offer certificates of sponsorship to any candidates in this role.
What will you be responsible for? As a Contract Support Advisor , you'll be working within the MOJ and Home Office Contract Administration Team , supporting operational and office-based teams to ensure reactive works are logged, scheduled, monitored and closed in line with agreed SLAs.
Your day to day will include:
Raising, allocating, scheduling and completing reactive work orders through the CAFM system
Communicating with engineers, subcontractors and stakeholders to coordinate attendance, paperwork and access requirements
Monitoring work order statuses, managing delays, chasing actions and ensuring SLA compliance
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Location:
Ramsgate
Salary:
not provided
Job Type:
FullTime
Category:
Customer Service & Support

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