Customer Service Advisor

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BT Customer Service Advisor Location: 2 Greenmarket, Dundee DD1-4BX Pay Rates: £13.42 to £31.27 per hour, depending on working hours. Hours: 37.5 Shift Pattern Options:
Option 1: 2 weeks early shifts 06:00 - 5:00pm, 2 weeks late shifts 12:00pm - 11:00pm
Option 2: 12:00pm - 11:00pm
Training will be full-time, and hours will fall between days and evenings.
Please note: No holiday/day off requests will be approved during the first 6 weeks of start date (100% attendance required for training period)
Contract: Temporary to Permanent opportunities Start Date: 04/08/2025
Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training. The calls we receive come out of the most extraordinary circumstances, so we've built a team to match. Our people have been specially selected and trained, and we think they are the most knowledgeable and skilled Customer Service Representatives in the industry.
This is a Safety Critical role and you'll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we're capable of remaining calm, confident and provide a reliable service in the most high-pressure situations. All Contact Centre Advisors are UK ...
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Location:
Dundee
Salary:
£13.42 - £31.27 /hour
Job Type:
FullTime
Category:
Customer Service & Support

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