We are currently recruiting for a Part-Time Repairs Customer Service Agent to join a busy and customer-focused repairs team within a local authority environment. Role Details Contract: Up to 12 months Pay Rate: £25 per hour (umbrella) Hours: 22.5 hours per week

Working Hours:

Monday & Tuesday: 09:00 – 14:15 Wednesday – Friday: 09:00 – 13:00 Start Date: Approximately 19th or 26th JanuaryTraining (IMPORTANT) 4 weeks of full-time training based in the office No annual leave or time off is permitted during the training period Candidates must be able to fully commit to the training scheduleWorking Pattern After Training Hybrid working 2–3 days per week in the officeExperience & Skills Previous experience working within a local authority or council is essential Strong customer service background essential Contact centre and/or repairs experience preferred but not mandatory Ability to manage customer enquiries in a fast-paced environmentRequirements Basic DBS check Ideally experience using NEC/Northgate Candidates will be required to complete:

Numeracy assessment Literacy assessmentPlease note: All applications are monitored, and successful candidates will be contacted via email or phone call