Customer Service Administrator, Reading, RG1 5 days a week which will includes weekends at times. £13.15ph , 2-3 months Vibrant and welcoming student accommodation requires a temporary Customer Service Administrator to assist with keeping the operations smooth, residents happy and community alive! Your role is more than admin; it's about connection, support, and making sure every resident feels at home from the minute they arrive and be part of their community. What you'll be doing: Acting as the friendly face at reception—answering queries, assisting residents, greeting visitors, and making first impressions count Handling resident communications with clarity and care—via phone, email, or in person Handling and sorting of parcels and post Overseeing rent payments and reservations with precision and tact Setting up apartments for residents to move in to Dealing with complaints with a helpful and empathetic manner Assisting with the setting up and preparation for events What we need A customer service star with either student accommodation, hospitality, property, or a people-facing role Self and culturally aware and able to adapt relationship building, communications and negotiation skills Organised, adaptable, and comfortable working autonomously A team player with strong communication skills and genuine enthusi...