Customer Service Administrator: Rest of World and UK Trade Salary: £26,900.00 per annum Location: Kingswinford, West Midlands As Customer Service Administrator - Rest of World and UK Trade, you will play a key role in delivering an excellent customer service and sales order management experience for our UK Trade and Rest of World dealer network, ensuring enquiries and sales orders are handled accurately, efficiently, and professionally. Working as part of a collaborative and busy team, you will support smooth daily operations, resolve customer queries, and help achieve positive customer outcomes. This is an opportunity to contribute directly to service quality while developing your skills in a busy operational environment. What you will do: Act as primary contact for Trade sales teams and dealers, ensuring clear communication and timely support.

Build and maintain effective relationships across departments to deliver efficient, high-quality service.

Process and manage sales orders accurately, monitoring progress and liaising with colleagues to resolve issues.

Handle customer enquiries and administrative tasks to successful completion.

Resolve customer issues promptly, communicating acceptable resolutions and ensuring satisfaction.

Prepare logistics and shippi...