Customer Service Administrator

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Customer Service & Service Delivery Assistant Fantastic opportunity to work for a demolition and waste Management organisation based in North London N18. Monday to Friday 8am to 5pm Salary between £28-30,000 depending on level of experience You will be a pivotal part of the Weybridge and waste management department working alongside the operations and transport team. Responsibilities & Duties: Act as the first point of contact for customers, handling inquiries via phone, email, and online queries. Maintain a high standard of professionalism and courtesy in all interactions. Process bookings, amendments, and cancellations efficiently in the system with correct payment processing if applicable. Provide customers with accurate information regarding skip sizes, pricing, availability and road permit processing and conditions. Record and report all customer concerns or complaints promptly to Operations management Operational Support. Assist the Skip Service Controller in scheduling and coordinating lorry routes for collections, deliveries, and exchanges of skips Monitor driver progress and update schedules in real-time to ensure t...
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Location:
London
Salary:
£30,000
Job Type:
FullTime
Category:
Customer Service & Support

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