Customer Service Administrator

Job Location: Poole, Dorset (Near Tower Park)

Job Type: Permanent

Salary: £26,000 per annum + Company bonus paid quarterly

Hours: 37.5 hours per week, Monday – Friday 8.30am – 5.00pm

We are currently recruiting for a Customer Service Administrator for a well-established & respected brand in their market.

Within this role you will be responsible for liaising and coordinating with the service team, dealing directly with customers and providing a high level of service at all times.

Key duties will include;

* Booking engineers diaries

* Organising repairs

* Ensuring engineers are allocating the right time to a job

* Ensuring engineers have the right parts for jobs

* Keeping customers updated with repair times

* Dealing with customer queries

* General Administration

The successful applicant must have;

* Previous Customer Service Administration experience

* Strong time management, organisational skills and attention to detail

* Proficient in Word / Excel

* Excellent written and verbal communication skills

For more information on these positions, please call our recruitment team directly on (phone number removed) or by emailing your CV.

Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unabl...