Job Description:

Jo Holdsworth Recruitment are delighted to be partnering with a successful and forward-thinking company in Leeds City Centre who are looking to welcome a Legal Assistant to their friendly and supportive team on a full-time, permanent basis.

Whether you're starting your career, returning to work after a break, or ready for a fresh new challenge, this is an excellent opportunity to join a company that truly values its people and supports career development.

What’s in it for you?

• Permanent, full-time role – Monday to Friday, 9:00am–5:30pm
• Hybrid working available – flexibility once training is complete
• Modern offices – close to excellent transport links
• Smart-casual dress code – every day, not just Fridays
• 33 days holiday (including bank holidays) – increasing with service, plus the option to buy additional holidays and an extra day off on your birthday!
• Competitive salary and benefits package including private health insurance, life assurance, matched pension scheme and salary sacrifice options.
• Career Development/ clear career progression opportunities
• In house training and development
• A fun and friendly working environment
• Regular social and charity events
• The ability to join a market leading company trusted by over 1 million customers

About the Company

With over 20 years of experience and a global reach, this organisation is a major player in the conveyancing and remortgage sector, helping to arrange around one in every four remortgages in the UK.

They are recognised for their excellent customer service and innovative use of technology, and pride themselves on creating a positive and supportive working environment.

You’ll be joining a friendly and hardworking team where colleagues support one another, and employee wellbeing is genuinely valued — making it an excellent place to build a long-term career.

About the Role – No Legal Experience Required!

This role is ideal for someone with strong attention to detail, good organisation skills, and an interest in working with data and customers.

If you have experience in administration, customer service, or another office-based role, this could be your next step.

Full training will be provided, including guidance on systems such as the Land Registry portal, so no legal experience is required.

Key Responsibilities

• Telephone liaison with the client, borrowers and other external parties
• Work towards the achievement of monthly completions targets whilst maintaining high quality standards
• Identify and take ownership of potential problems, reporting the problem to your Team Leader
• Ensure that all inbound and outbound correspondence, telephone calls, faxes and emails are actioned to agreed service standards and to a highly professional level
• Update of case manager computer systems
• Correctly interpret redemption statements and search results
• Setting up files for completion

What We’re Looking For

You don’t need a legal background — just bring your enthusiasm, attention to detail, and willingness to learn.

Ideally, you will have:

• Good communication and customer service skills
• Strong data input and organisational skills
• The ability to work both independently and as part of a team
• Experience working to deadlines in a busy environment
• Previous administration, customer service, or office experience is helpful but not essential

Due to the high volume of applications we receive, unfortunately we are unable to provide individual feedback. If you have not heard from us within 5 days, please assume that your application has been unsuccessful on this occasion.

By applying to this advertisement, you consent to Jo Holdsworth Recruitment holding your details for a 30-day period and contacting you via any method listed on your application.