Customer Service Administrator

23 Days Old

Brook Street Recruitment is working with our client in Mallusk to recruit a new full time and permanent Customer Service Administrator
KEY RESPONSIBILITIES:
Daily process and input of all customer orders and distribution accounts. Provide daily operational reports that are accurate and timely. Run stock reports to check for product availability. Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records. Perform accurate and timely data entry for receiving order allocation, shipping and inventory management. Trace orders as required and notifies customers of any activity concerning their order. Ensure accurate and timely client and vendors billing. Input all receipts, putway moves, picks, shipments and cycle counts Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders. Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner. Report customer feedback to management, including any signs of customer dissatisfaction. Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding
CRITERIA <...
Apply
Location:
Newtownabbey
Salary:
not provided
Job Type:
FullTime
Category:
Customer Service & Support

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