Fantastic Opportunity for an Experienced Customer Service Administrator to Join a Leading Waste Management Company

Job Title: Customer Service Administrator – Waste Management Location: Bristol Salary: £30,000 per annum Benefits: 30 days annual leave plus bank holidays, private medical insurance, life insurance, pension scheme Hours: Full-time, Monday to Friday, 9:00 AM – 5:00 PM

About the Company: Our client is a well-established provider of comprehensive waste management solutions. As they continue to grow, they are seeking a skilled and motivated Customer Service Administrator to support their team and deliver outstanding service to their clients.

The Role: As a Customer Service Administrator, you will play a vital role in ensuring smooth day-to-day operations. You will handle customer enquiries, manage internal systems, support the sales team, and help maintain high service standards. Your ability to multitask, stay organised, and communicate effectively will be key to your success.

Key Responsibilities:

Provide exceptional service to clients, addressing queries and resolving issues promptly

Set up new client accounts and maintain accurate records using the CRM system

Manage incoming calls and emails in a professional and efficient manner

Support the sales team with quotations, purchase orders, and invoice verification

Contribute to improvements within the supply chain and administrative processes

Requirements:

Previous experience in an administrative or customer service role is essential

Strong verbal and written communication skills with excellent attention to detail

Proficient in using CRM systems and other IT tools

Ability to work both independently and collaboratively within a team

Industry experience in waste and recycling is desirable, but not essential

Ideal Backgrounds Include: Former job titles may include: Customer Service Administrator, Telesales Executive, Internal Sales Executive, Customer Service Advisor, Business Administrator, Account Manager, Customer Support Executive