Who are we?

Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team.

We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so.

The Role:

Crystal Care Collection is delighted to announce an exciting opportunity for an experienced Customer Relations Manager to join our team at Gillingham Grange. As we continue to expand and innovate in the Care sector, were seeking an individual who is passionate about promoting our services, enhancing brand visibility and fostering strong relationships with our target audience.

Key Responsibilities: Keep an updated mailing list of potential customers and regularly engage them through newsletters and digital marketing platforms. Elevate the care homes profile using social media, care home reviews, and by sharing stories with the PR team. Generate quality enquiries through community engagement, build a robust n...