Customer Relations Manager
40 Days Old
In a Nutshell
We have an exciting opportunity for a Customer Relations Manager to join our team within Vistry Southern, at our Basingstoke office. As our Customer Relations Manager, you will be a key point of contact in our customers Vistry journey. Managing resources to address and resolve issues raised with efficiency, reliability whilst being results focused.
Providing pre handover inspections on our open market sales plots, to ensure functionality and finesse is achieved in terms of quality of delivery. You will support the sales and site teams in managing customer satisfaction after new home move in, record and manage the progress of customer snagging from Courtesy Visit review. You will assist the business in maintaining high customer satisfaction scores at 8 weeks and 9 months (NHBC) and provide an exceptional customer service.
We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
Let's cut to the chase, what's in it for you
Competitive basic salary and annual bonus
Company car, car allowance or travel a...
- Location:
- Basingstoke
- Salary:
- competitive + bonus + upto £41 days a/l + healthcare
- Category:
- Management & Consultancy