Customer Relations Coordinator Location : Daventry - Hybrid Salary: £23,400 pa FTE Hours: 35 hours per week, Mon-Fri 9.00 am to 5.00 pm Contract Type : Permanent THE PURPOSE OF THE ROLE The primary purpose of the Customer Relations Coordinator supports the Bush & Co enquiries team in maintaining and enhancing our relationships with our customers, focusing on new business development and providing support to our internal teams, associates and clients. This is an exciting role which provides support with the set up and management of new enquiry cases to assist with efficient customer service and administrative support. WHAT YOU WILL BE DOING Liaise with existing and potential new customers in relation to their specific needs in terms of new enquiries, being able to gather relevant clinical and service data to ensure the correct Expert or Case Manager is identified and suggested. Responsible for the accurate set-up on our system of all new enquiry cases across Expert Witness and Case Management Services. Source suitable Experts and Case Managers and conduct accurate fee estimates for each enquiry. Performing follow up calls and chaser tasks to meet deadlines and enhance conversion. Liaising with Expert Witnesses, Case Managers and solicitors to assist with a...