Customer Liason Officer

12 Days Old

Customer Liaison Officer Social Housing Location: North Yorkshire Salary: Negotiable, depending on experience Full-Time | Permanent An exciting opportunity has arisen to join a rapidly growing contractor thats building a strong reputation in the social housing sector across North Yorkshire. As they continue to secure new projects, theyre now looking to appoint a Customer Liaison Officer to act as the key link between residents, the site team, and the client. The Role: As Customer Liaison Officer, youll play a vital role in ensuring tenants and residents are kept informed, supported, and satisfied throughout the delivery of new-build and refurbishment works. Youll be the face of the company on the ground resolving issues, communicating updates, and maintaining a high level of customer care. Key Responsibilities: Act as the first point of contact for tenants during construction or refurbishment works
Provide clear and timely updates on works, schedules, and any disruptions
Coordinate access arrangements and ensure minimal disruption to residents
Log and resolve any complaints or concerns in a professional and empathetic manner
Work closely with site teams to ensure customer service standa...
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Location:
York
Salary:
not provided
Job Type:
FullTime
Category:
Customer Service & Support

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