Customer Liaison Officer

New Yesterday

Customer Liaison Officer - Social Housing Planned Works
Covering Crewe and surrounding areas
Full time, temporary (4 weeks with the possibility to extend)
£15.00 - £18.00 per hour (37.5 hour week)
We are working with a leading main contractor to find a successful and proactive Customer Liaison Officer to join their team delivering planned works within Social Housing properties covering Crewe and surrounding areas.
It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.
Key Responsibilities include:
Working on planned maintenance projects
Decent Homes programme experience
Full clean driving licence with own vehicle
Pre-entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and advising them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that the tena...
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Location:
Crewe
Salary:
£15 - £18 per hour
Job Type:
FullTime
Category:
Care & Social Services

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