A recruitment agency is seeking a Continuous Improvement Lead in Cwmbran to enhance performance across its Customer Experience function. This role involves driving process improvements, supporting customer service operations, and leading strategic projects. The ideal candidate will have a background in continuous improvement, excellent communication skills, and experience in customer-centric environments. This is a hybrid position with a salary of £30,000, offering significant benefits including holiday options and a company pension scheme. #J-18808-Ljbffr