Customer Experience Manager - 12 Month FTC

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Are you looking for a remote Customer Experience Manager - 12 Month FTC job? If so, I have a remote based Customer Experience Manager - 12 Month FTC job for a leading specialist in the design, manufacture and support of energy management display and information systems. The remote based Customer Experience Manager - 12 Month FTC will support continued customer growth, they are seeking an individual to drive success with their clients. The ideal candidate combines strong technical knowledge and commercial acumen alongside project management credentials and the ability to inspire customers. The remote based Customer Experience Manager - 12 Month FTC will have skills/experience: Experience in managing software related deployment projects and/or Software development. Ability to collaborate with engineering and data science teams, resolving Customer issues and experience of using JIRA, Confluence and Zendesk (or Similar customer support software) Significant experience in a customer facing project management / delivery role Demonstrable experience of working in a SaaS based business and a service Sector (Financial, Utility, Telco) business Excellent interpersonal and communication skills Thorough and accurate, with good attention to detail Ability to quickly build credibility, trust and rapport with both your colleagues and clients **This position is a remote ...
Location:
Cambridgeshire
Salary:
£45,000
Category:
Management & Consultancy

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