Customer Co Ordinator Gloucester £27,000 - £29,000 Depending on experience

My client operates a 4-day working week

What’s in it for you

* Competitive benefits for pension, life insurance, and yearly leave.

* 4 day working week, 100% pay

* Free on-site parking; exclusive deals and savings with Perk box.

* Book swapping area and free tea and coffee

* Birthday off

* Work from home 1 day a week

Must Have’s to be a Customer Coordinator

* Strong communication skills, you’ll be speaking to customers and businesses via phone and email

* Team Player attitude, you’ll be joining a small, trusting and close-knit team. This is key to ensure the 4-day working week can operate smoothly

* Possess a passion for providing first-rate service and experience taking control of the client experience.

Nice to have’s to be a Customer Coordinator

* Previous experience working within financial services or an FCA regulated environment

* Previous experience working within an office is preferred

* Experience dealing with sensitive or confidential data and information

Key Responsibilities

* Handle fresh applications that come in via email or other channels

* Manage interactions with customers and/or business partners to get more data needed to process applications

* Make sure all accepted applications are accurately documented

* Manage client communications by taking in and responding to inquiries via incoming mail and phone calls, translating customer requests into a solution, and recording and updating relevant systems.

Interested? Send your most up-to-date CV to GEORGIE at i2i Recruitment today!

At i2i Recruitment, our mission of “Making Recruitment Personal” also means making recruitment fair. We are committed to diversity, inclusion, and reviewing every application carefully.

If you haven’t heard back within 5 working days, please understand that your application has not been successful on this occasion