Customer Service Advisor / Customer Experience Advisor Location: Altrincham, Greater Manchester (Hybrid 3 days in the office) Salary: £27,500 £30,000 pro rata Job Type: Full-time / Hybrid Working Ready to make a real impact in customer service? Join an award-winning employer that puts people at the heart of everything it does. Accomplish Today are recruiting a Customer Service Advisor / Customer Experience Advisor to deliver high-quality support across phone, email, and digital channels while helping shape outstanding customer journeys. This is a fantastic opportunity for someone with call centre or customer service experience who enjoys helping people and solving problems. Key Responsibilities Customer Service Advisor Act as the first point of contact for customers via telephone, email, and online channels

Deliver a professional, friendly, and efficient customer experience on every call

Listen actively to customer needs and resolve queries at first point of contact where possible

Handle complaints and issues using strong problem-solving and conflict-resolution skills

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