Customer Aftercare Advisor

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Your Story We are looking for a Customer Aftercare Advisor to join our team in the North East region, based in our Newcastle office. This role will involve communicating with customers, providing updates on outstanding matters and delivering a high-quality Customer Aftercare at all times. In addition to coordinating the daily workloads and priorities of the Customer Aftercare Technicians you will liaise with all areas of the business, suppliers and sub-contractors for information, support, and reporting. We are looking for someone with experience of working in a customer service environment, excellent attention to detail and a high standard of telephone and written communication. For more information about this role please view the full job description on our website. Our Benefits Highly competitive salary Annual bonus scheme Competitive annual leave allowance and purchase scheme Life insurance Private healthcare Pension scheme Free parking Local and national retailer discounts For more information about our benefits package please visit our careers page on the Story Homes website. Our Business Story Homes is a 5* builder with a mission to design and build quali...
Location:
Newcastle Upon Tyne
Salary:
not provided
Category:
Customer Service & Support

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