Job Title: Customer Advisor Location: Guildford Salary:  Up to £12.71 per hour + Bonus Role: Permanent - Full Time

OVERVIEW

Since their conception as a fashion brand in 1912, our client has gone from strength to strength. Today our client is well known for its high quality, stylish designs for the whole family.

As a Customer Advisor you’ll embody the brand and be its advocate inside and outside the business, you will naturally be up for every challenge that comes your way, motivating and developing your team while going that extra mile to make sure the service is as premium as our product.

JOB ROLE

As a Customer Advisor you will be reporting to the Management team and your key responsibility will be to deliver excellent service to our customers through a bright, fun personality and a genuine love for all things fashion. You will ideally have an understanding and background of one-to-one service as a Customer Advisor/Supervisor and will have experience in selling a high quality product and working within a retail/hospitality business with pace and volume. A passion for achieving sales and delivering fantastic customer service is a must. This brand is known for its high quality, stylish designs and is going from strength to strength! This is an amazing opportunity for anyone who wants to further their career with a growing and unique retailer.

KEY RESPONSIBILITIES

Creating a welcoming, fun and bright store environment for customers Delivering outstanding customer service encouraging repeat custom Gain an understanding of our regulars and repeat customers and tailor the experience to them To seek opportunities to add on sales and cross sell products to the customer Help towards achieving store targets Maintain store and visual merchandising standards to the highest possible levels Ensure that product knowledge is of the highest possible level in order to drive salesIDEAL CANDIDATE

Ideally have worked in a customer facing environment Passionate about meeting the expectations of the customer Ability to meet and exceed targets A team playerOUR CLIENT

Since their conception our client has grown as a lifestyle brand going from strength to strength and still opening new stores. Today our client is well known for its high quality, stylish designs and exceptional service levels whilst remaining close to it’s original roots and brand values.

ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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