Customer Account Manager

Huntingdon

£30 - 35k ote £35 - 40k

Construo Recruitment is working with a leading telecoms provider to recruit a Partner Success Executive. This role blends account management and customer support, focused on helping channel partners succeed with hosted voice and connectivity solutions.

This is a non-targeted, relationship-led role, supporting partners who generate their own sales.

Key Responsibilities

* Manage and support a portfolio of channel partners

* Build strong relationships with key stakeholders

* Handle escalations and ensure smooth service delivery

* Monitor orders, tickets, and provisioning workflows

* Provide performance insights and identify growth opportunities

* Support onboarding and ongoing partner success

What We’re Looking For

* Experience in telecoms, VoIP, or connectivity support

* Background in account management or customer service

* Strong communication and organisational skills

* Comfortable managing multiple priorities and stakeholders

* Ability to deliver product demos (desirable)

Benefits

* Pension & health plan

* Loyalty holiday scheme

* 3 Years salary for death in service

* Pension with employer contributions

* Medicash health benefit

* On-site parking

* Team events & incentives

* Clear progression opportunities...