Crisis Recovery Worker Lancashire Oak House

Location: Oak House, 383 Padiham road, Burnley,BB12 6SZ (Work from Willow house also required if staff shortage).

Working Hours: 37 hours per week (shifts will equate to 37 hours per week over the year)

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Contract Type: Permanent
Salary: £25,877.80 - £28,930 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, weve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services and its all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.

About the service:

Oak house is a mental health crisis recovery house. We offer support for those in crisis from a range of 3-7 days. We are a five bedroom facility, with 24 hour staffing. Day staff work in a shift pattern of earlies, days and lates. Waking night staff cover a ten hour period.

The people we support are central to everything we do. Each person who uses our services is a unique individual and they all deserve to be treated as such. As such, the responsibilities may vary from day to day.

About the role:

Assist people using our services to:

• Manage and improve their own physical and mental well-being
• Develop life-skills and coping tools to better manage their own mental health, through group and 1:1 interventions.
• Live more fulfilling lives and develop new meanings and purposes
• Take control over their life, through their own choices and decisions

Ensure the safe running of the service:

• Assess resident wellbeing and welfare on an ongoing basis
• Keep our service compliant with legal regulations
• Provide a safe, respectful environment

Keywork:

• Oversee your own caseload of sessions
• Concentrate on the person and their individual needs, choices and aspirations, rather than on diagnostic categories or labels
• Work with individuals to develop agreed, meaningful and achievable person centred plans with positive outcomes that meet the individuals aspirations
• Complete a range of activities during and around sessions
• Ensure positive risk assessments are created and implemented in line with our policies and procedures
• Signpost people we support to other services for additional support
• Maintain the health and safety of the building
• Support the team with daily planning

Manage your own workload:

• Plan and carry out your core areas of responsibility
• Complete accurate and timely computerised records via our database
• Liaise with external agencies - such as community mental health teams, multi-disciplinary teams and carers - building relationships and projecting a positive image of the service
• Effectively monitoring and managing your own wellbeing through debriefing and discussions with your manager and colleagues
• Keep up to date with organisational developments

To Succeed in This Role, Youll Need:

• Abilitytocommunicateeffectivelyatalllevels

• Abilitytorespondcompassionatelytosensitiveandcomplexissues

• Abletomotivate,supportandadvocateforpeopleusingservices

• Able towork effectively unsupervised andaspartofateam

• Abletokeepgoodandaccuraterecords

• Abilitytoplanandprioritiseworkload

• Goodinterpersonalandlisteningskills

• Abletokeepgoodandaccuraterecords

• Abilitytoplanandprioritiseworkload

• Abletodemonstrateacommitmenttoself-development&training

• Abletodemonstratepersonal&professionalintegrity

• Abilitytoworkunderpressure

• GoodITskills,includinginWord,theuseofdatabasesandemail

• AbletoworkflexiblytomeettheneedsoftheServiceandpeopleusingservices

• Abletoparticipateina24hour/7dayweekshiftrota,undertakeoncalldutiesandstayawayfromhomeatnight

To view the full job and person specification, please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, youll enjoy a comprehensive benefits package:

• 27 days annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3 annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via ourWay to GoandAspirationsportals

• £500Recommend a Friendbonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. xbpsjku

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.