Credit Controller

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Credit Controller Fixed-Term Contract – 12 Months
Full-time (37.5 hours per week)

We are currently seeking an experienced and organised Credit Controller to join our Finance team on a one-year fixed-term contract. This role plays a vital part in supporting cash flow and ensuring customer accounts are effectively monitored and controlled.

The Role Reporting to the Credit Control Manager, you will be responsible for managing your own customer ledger while supporting the day-to-day operation of the Credit Control function.

Key responsibilities include:

Managing customer accounts from credit limit setup through to payment collection
Chasing outstanding debt via telephone, email and letter to reduce debtor days
Answering incoming calls and handling customer and internal queries professionally
Investigating, recording and resolving customer disputes
Carrying out credit checks and releasing orders where appropriate
Managing the credit control inbox and directing correspondence accurately
Producing debtor reports for month-end and ad hoc management reporting
Maintaining accurate records, documentation and filing
Liaising with internal teams and escalating issues where necessary
Delivering a high standard of customer service and ensuring customers are treated fairlyAbout You To be successful in this role, you will ideally have:

Previous experience in credit control
Experience in general administrative or office-based roles...
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Location:
Ipswich
Salary:
£30,000 - £30,500 /annum
Job Type:
PartTime
Category:
Accounting & Finance

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