Credit Controller

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Job Description

Ford Fuels is a family run fuel, lubricant, and AdBlue distribution business supplying both commercial and domestic customers.
An opportunity has arisen for a Full Time Credit Controller to join our Farrington Gurney Depot. The role will involve chasing overdue invoices by telephone, email and letter, and ensuring that all debts are paid in a timely manner. As a Credit Controller, you will provide a high level of customer service at all times, be resilient, a problem solver, and be highly organised.

Benefits:
  • 22 days holiday (plus bank holidays)
  • Discretionary annual bonus
  • Further training and development
  • 2x annual salary life cover
  • Company contributory pension
  • Cycle to work scheme
  • Employee Assistant programme
  • Eyecare Scheme
  • Retail Discount
  • Free on-site parking


About the role:

  • 40 hours per week
  • Monday to Friday, 8:00am to 17:00pm (1 hour unpaid lunch break)
  • Fully office based
  • Managing held order reports
  • Chasing overdue invoices by telephone, email and letter within agreed timescales
  • Ensure that debts are paid in a timely manner
  • Dealing with internal queries regarding payments
  • Maintain accurate records of all chasing activity
  • Handle disputed bills and negotiate to bring payment within agreed terms
  • Provide accurate advice on billing queries
  • Respond promptly and completely to both clients and internal enquiries
  • Banking
  • Allocations
  • Credit Checks
  • Provide high levels of customer service
  • To assist with other duties as and when required


About you

  • Experience in a similar role (desirable)
  • Credit controller qualifications (desirable)
  • Great communication skills
  • Confidence to be assertive with individuals and companies who owe money
  • Customer service experience
  • IT Literate experienced in Microsoft Office Packages
  • Good numeracy skills
  • Ability to work as part of a team
  • Good time management


If you feel this Credit Controller role is for you, please apply today.


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Location:
Newport
Job Type:
FullTime
Category:
Finance And Insurance

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