Credit Controller

New Today

Credit Controller - 12‑Month FTCLocation: Manchester
Working Pattern: 2 days office / 3 days remote
Department: Working Capital - FinanceContract
Type: Full Time, 12‑Month Fixed Term
The Role: An excellent opportunity has arisen for an experienced Collections Specialist to join a fast‑paced Working Capital team. This role involves managing a high‑volume caseload, supporting senior stakeholders, and overseeing the end‑to‑end debt collection process.
You will be responsible for driving cash collection performance, improving aged debt positions, and providing clear reporting and analysis. This position requires strong communication skills, professionalism, and the ability to work independently while building collaborative relationships with clients and internal teams.
Essential Skills & ExperienceTechnical & Professional

Proven Credit Control / Collections experience (professional services experience desirable)
Strong communication and negotiation skills, including engaging with senior stakeholders
Ability to manage and prioritise a large, varied caseload
Proficient user of Excel
Working knowledge of 3E, Elite Collections, or similar finance systems (advantageous)Key Responsibilities

Collect outstanding invoice debt in line with the company's collections strategy and monthly targets
Hold regular meetings with internal stakeholders and clients, supported by clear reporting
Follow up on overdue invoices via telephone, email and letter within agreed timeframes
Promptly escalate non‑payment to the appropriate internal teams
Maintain accurate notes and status updates within internal systems
Resolve queries from fee earners, clients and Finance teams
Use systems such as 3E, Axxia, iManage and Visual Files to investigate and resolve queries
Build strong knowledge of your ledger and accurately forecast month‑end positions
Maintain up‑to‑date process documentation to ensure consistency
Support ad‑hoc projects aimed at improving cashflow and reducing aged debtCompetencies

Methodical approach with excellent attention to detail
Ability to establish and maintain strong internal and external relationships
Confident influencing and negotiation skills that drive positive payment outcomes
Ability to work under pressure while maintaining accuracy
Team‑focused attitude with a strong appreciation of the value of Credit Control
What's in It for You?

Modern, flexible working: 2 days office / 3 days remote
Career progression and professional development opportunities
Inclusive, supportive team culture with a focus on wellbeing
Attractive benefits package including lifestyle discounts, wellbeing programmes, life assurance, season ticket loans and more*
What you'll get in return
Flexible working options available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Location:
Salford
Salary:
£28,000 - £29,000 /annum Up to £29,000
Job Type:
FullTime
Category:
Legal

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